Terms & Conditions

1. Eligibility

TIVOLI COMPETITIONS LTD operates competitions on its website, https://www.tivolicompetitions.co.uk/, where participants can win prizes by adhering to these Terms and Conditions (referred to as “Competition” or “Competitions”).

Competitions are open to individuals aged 18 years or older in the UK, or the legal age in their country of residence.

TIVOLI COMPETITIONS LTD reserves the right to cancel accounts or disqualify participants found to be misusing its services. For example, attempts to create multiple accounts for a single individual or household to bypass entry limits will result in disqualification and permanent exclusion from future Competitions.

2. Legal Compliance

By entering a Competition, participants (“Entrants”) confirm they possess the legal capacity to do so, understand these Terms, and agree to be bound by them and any applicable promotional materials.

Competitions are governed by English Law, with disputes subject to the exclusive jurisdiction of the Courts of England.

Entrants are responsible for ensuring compliance with the laws of their country of residence when participating in Competitions hosted by TIVOLI COMPETITIONS LTD. The Company is not liable for entries made in breach of local laws.

If unsure about the legality of entering, Entrants should seek guidance from local authorities before proceeding.

3. Entry Requirements

Competitions can be entered via the TIVOLI COMPETITIONS LTD website and may run simultaneously with different prizes. Competition availability, entry limits, and pricing are determined at the Company’s discretion and detailed on the relevant Competition page.

Free Entry Option

To comply with applicable laws, Competitions include a free entry route. Entrants may submit a postal entry on a postcard to:

TIVOLI COMPETITIONS LTD
86-90 Paul Street
London, Greater London
England, EC2A 4NE
United Kingdom

Each postcard must include:

  • Entrant’s full name
  • Date of birth
  • Specific Competition being entered
  • Contact telephone number
  • Email address (if available)

Entries must be submitted individually and received by the Competition’s closing date.

Postal Entries

When entering a Competition via postal entry:

  • Entry is free
  • First or second-class postage must be paid
  • Each envelope must contain one entry only
  • Bulk entries (multiple entries in one envelope) will not be accepted
  • Postal entries will not be accepted directly through the letterbox

Each Postal Entry has the same chance of winning as a paid Online Entry.

All entries must arrive before the Competition closing time as stated on the Website.

For all Competitions, a random number(s) will be allocated to each Postal Entry by the Promoter.

If a Competition has sold out, no further entries will be accepted and the Website will state that the Competition is closed.

You will not be deemed entered into the Competition until we confirm your Entry.

4. Competition Draws

Winners are selected using a random number generator system, beginning from 1 up to the total number of entries for that Competition.

Live Draw Transparency

Draws may be streamed live on TIVOLI COMPETITIONS LTD social media channels and/or website for transparency.

In the rare event of technical or human error during the draw, TIVOLI COMPETITIONS LTD reserves the right to void the draw and carry over the prize to the next legitimate draw.

Contacting Winners

TIVOLI COMPETITIONS LTD will contact winners using the details provided at registration.

Entrants are responsible for ensuring their contact details remain accurate and up to date.

If a winner cannot be contacted within 14 days, or fails to confirm acceptance, they forfeit the prize, which remains the property of TIVOLI COMPETITIONS LTD.

All participants may be added to the Company’s marketing database unless they opt out.

5. Prizes

Prizes are selected and purchased by TIVOLI COMPETITIONS LTD. Full details are listed on each Competition page.

Prize Conditions
  • Prizes are non-transferable and non-exchangeable
  • No cash alternatives unless explicitly stated
  • Delivery is free within mainland UK
  • Additional charges may apply for non-mainland UK or international delivery
  • Once delivered, TIVOLI COMPETITIONS LTD is not responsible for insurance, maintenance, loss, or defects

Prizes may also be subject to manufacturer or supplier terms.

6. Winner Obligations

Verification

Winners may be required to provide valid government-issued identification to verify eligibility.

Failure to provide verification may result in disqualification.

Publicity

Winners may be asked to participate in promotional photography, video, or social media announcements.

TIVOLI COMPETITIONS LTD respects privacy preferences and winners may opt out of publicity upon request.

7. Data Usage

TIVOLI COMPETITIONS LTD collects and processes personal data in accordance with UK GDPR and applicable data protection laws.

Entrants’ personal data may be shared with:

  • Service providers administering Competitions
  • Prize fulfilment partners
  • Legal authorities where required by law
International Transfers

Where data is transferred outside the UK, appropriate safeguards will be implemented.

Please refer to our Privacy Policy for full details.

8. Liability Limitations

TIVOLI COMPETITIONS LTD is not liable for:

  • The quality, suitability, or fitness of prizes
  • Loss or damage arising from participation, except where caused by negligence
  • Failed payments, postal delays, or third-party service disruptions

9. Refunds

All Competition entries are final.

No refunds will be provided except where required by law.

10. Technical and Operational Issues

TIVOLI COMPETITIONS LTD strives to ensure smooth website operation but is not liable for:

  • Hardware failures
  • Software malfunctions
  • Internet disruptions
  • Unauthorised system access

If technical errors result in incorrect prize allocation, the Company reserves the right to reclaim and correctly reallocate prizes.

11. Sponsorship Disclaimer

Competitions are not endorsed, sponsored, administered by, or associated with:

  • Facebook
  • Instagram
  • TikTok
  • X (Twitter)
  • Apple
  • Google

12. Force Majeure

TIVOLI COMPETITIONS LTD is not liable for delays or failures caused by events beyond its reasonable control, including:

  • Natural disasters
  • Industrial disputes
  • Government restrictions
  • Technical outages

13. Governing Law

These Terms are governed by English Law.

Any disputes shall be subject to the exclusive jurisdiction of the Courts of England.

14. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain fully effective.

Company Information

TIVOLI COMPETITIONS LTD
Company Number: 17025999

Registered Address:
86-90 Paul Street
London, Greater London
England, EC2A 4NE
United Kingdom

Contact Information

For any inquiries, please contact:

Email: customersupport@tivolicompetitions.co.uk

Postal Address:
TIVOLI COMPETITIONS LTD
86-90 Paul Street
London, Greater London
England, EC2A 4NE
United Kingdom

Website:
https://www.tivolicompetitions.co.uk/

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